Use Case · Residence Halls

Parcel lockers for university residence halls

When 60% of your parcels are headed to one residence hall complex, the loading dock and front desk become the bottleneck. Lockers move pickup to the resident and free your staff to scale.

For: Housing operations, RDs, and mailroom directors serving on-campus residents.

Workflow

How it runs on campus

01 / Intake

Scan & assign

Carriers (or your staff) scan the label; software matches the recipient via SIS lookup and assigns the smallest fitting compartment.

02 / Notify

SMS + email

Student receives a unique 6-digit code or QR within 15 seconds. Reminders fire at 24 and 48 hours.

03 / Pickup

Self-service

Resident authenticates with student ID, SSO, or code and retrieves the package. Door closes; event logged.

04 / Expiration

Auto-recycle

After your configured TTL (default 5 days), staff are notified and can return-to-sender or move to overflow.

KPIs Improved

What changes when this goes live

−92%

Pickup wait time

−80%

Labor per package

24/7

Late-night access

−95%

Lost-package disputes

Frequently asked questions

See how this works on your campus.

Walk through this workflow with our team using your campus's actual volume and footprint.