Built for · Mailroom Directors

Smart parcel lockers for university mailroom directors

You're the person whose pager goes off at move-in week. Lockers don't replace your team — they free them from the slip-writing treadmill so they can manage exceptions and student experience.

What hurts today

  • ×Manual slip-writing and hand-offs eat 60%+ of staff time
  • ×Front-desk lines spike to 45+ minutes during peak weeks
  • ×Lost-package disputes consume supervisor hours
  • ×No data to defend the staffing budget at year-end

What changes with lockers

  • Automated intake & notifications free 1.0–1.5 FTE per 5,000 packages/week
  • Pickup wait drops from 22 min to under 2
  • Dispute resolution from minutes of detective work to one-click chain-of-custody
  • Live dashboards give you data to defend your budget and plan capacity

Your KPIs

What we move on your scoreboard

1.0–1.5 FTE

Labor recovered

−92%

Pickup wait

1-click

Dispute resolution

24/7

Student access

Frequently asked questions

The benchmark report

University Mailroom Benchmarks 2026 — package volume, staffing, cost per package, and adoption data across enrollment tiers.

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Campus case studies

Filterable case studies by enrollment size and deployment type.

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