Research · Flagship Report
University Mailroom Benchmarks 2026
Illustrative benchmarks across enrollment tiers — package volume, staffing ratios, cost per package, peak-week multipliers, and adoption trends. The full PDF includes methodology and a cohort breakdown.
Highlights
Five cuts of the data
Weekly package volume by enrollment
Staff per 1,000 packages by enrollment
Cost per package by operating model ($)
Peak-week volume multiplier
Locker adoption rate (% of sampled campuses)
Charts above are illustrative summary cuts — methodology, sample, and per-cohort breakdowns are in the full PDF.