Research · Field Notes
Field notes from the campus mailroom
Short, practical reads for the people running parcel programs in higher education.
April 12, 2026 · 7 min read
What a campus mailroom RFP actually needs
Most parcel locker RFPs ask the wrong questions and leave the dangerous ones unasked. Here's what an audit-defensible higher-ed RFP looks like.
Read post →March 30, 2026 · 5 min read
How campus package volume scales with enrollment
Package volume isn't linear with enrollment. Here's how to model it before move-in week catches you off guard.
Read post →March 15, 2026 · 6 min read
Why your SIS integration matters more than your hardware
Steel boxes look the same on a spec sheet. The integration is where vendors win or lose your campus.
Read post →February 28, 2026 · 6 min read
Cooperative contracts vs RFPs for higher-ed lockers
Both are valid. Each has trade-offs. Here's how to decide which fits your purchase.
Read post →February 10, 2026 · 5 min read
What FERPA means for parcel locker data
Pickup logs are education records. Vendor agreements should reflect that. Here's the short version.
Read post →