Use Case · Library

Library lockers for course reserves, ILL, and holds

Students can't always reach the circulation desk during open hours. Lockers extend reserve and hold access to 24/7 without growing the night-shift roster.

For: Academic libraries managing course reserves, interlibrary loans, and hold pickups.

Workflow

How it runs on campus

01 / Hold ready

ILS triggers

When a hold is satisfied or an ILL arrives, the ILS posts to the locker software and reserves a door.

02 / Place item

Staff intake

Library staff scan the item barcode; software opens the assigned door.

03 / Patron pickup

ID + code

Patron taps student ID or enters code; door opens. Loan starts when door closes.

04 / Auto-recall

Expiry workflow

Unclaimed items after TTL are recalled to circulation; loan canceled in ILS.

KPIs Improved

What changes when this goes live

+240%

Hold pickup success

24/7

Late-night access

−45%

Desk interactions/day

−1.5 days

ILL turnaround

Frequently asked questions

See how this works on your campus.

Walk through this workflow with our team using your campus's actual volume and footprint.